When can I install Mufatech Clearance?
Not yet. It is coming to the Shopify App Store and cannot be installed until it is listed there. To see your dead stock today, install Store Diagnosis, our free app, which is live on the Shopify App Store: it shows the stock that is not selling and the money held in it. Clearance’s stock age adds up to the same money in stock.
Can a markdown go below my cost?
Not below your margin floor: the unit cost plus your minimum margin, the payment fee, the shipping you pay and the expected cost of returns. A price under the floor never goes live, whatever is typed; you can lower the floor yourself in Settings. A variant with no unit cost in Shopify is left out until you add one, because the app does not guess a cost before it changes a price.
How does it know how old my stock is?
From the day each variant last sold, read from your orders. Your stock is grouped by days without a sale (new stock, season ahead, no sale in 90 to 179 days, 180 to 364 days, a year or more, and never sold) and valued at cost. The groups add up to the same money in stock as Store Diagnosis. Until Shopify approves the app’s access to older orders, it reads the last 60 days of orders and says so on the page.
What does Mark down as it ages do?
It is a rule that runs on its own. You choose when stock joins (no sale in 90 or 180 days) and a ladder that suits your trade, for example 15% off, then 25%, then 40%, six weeks apart. Before the first markdown you get a notice listing every variant that would join, and you can untick any of them. The Free plan has one rule; Pro and Plus have any number.
What happens if I uninstall the app?
Shopify removes an app’s access the moment it is uninstalled, so no app can put prices back after that. Prices the app changed stay as they are. Before you uninstall, press Stop all campaigns on the home page: it ends every campaign and puts back the prices the app changed. 48 hours after you uninstall, Shopify asks us to erase your store’s data, and everything Clearance holds about your store is deleted then.
What if someone on my team changes a price during a campaign?
The app notices it and asks what you want: use our price again, or keep the other price. If many prices change at once, the campaign pauses and tells you. When the campaign ends, a price someone else changed stays as it is and is listed, never overwritten.
How is this different from a bulk price editor?
A bulk editor changes the prices you pick. Clearance starts from how long each item has gone without a sale and why it is stuck, and suggests what to do about it, which is not always a markdown. It checks every new price against your floor, shows a preview before any price changes, and keeps a record of every price it changes so it can put back exactly what it changed.
Does the app email my customers?
No. The price-drop wish list keeps only how many shoppers wait at each price, never who they are. When a markdown reaches a wished price, a Shopify Flow trigger lets your own email tool write to the shoppers who agreed to hear from you.
Will it make my sales follow EU and UK price rules?
On Pro and Plus it helps you follow them. It keeps a daily price history, uses the lowest price of the 30 days before a markdown as the price the discount is measured from, warns about a price raised shortly before a markdown or a sale that runs too long, and can show the lowest price of the last 30 days on the product page in EU markets. Applying the rules to your store is still your decision, and the app is not legal advice.
Which plan do I need?
Answer one question: do you sell wholesale, or does your accountant need a record of every price change? If not, Pro has what you need, the EU and UK 30-day low included. If you do, Plus adds B2B catalog prices, the evidence log and the accountant pack. Free lets you run up to 3 campaigns and 200 variants at once first, with markdown suggestions and ladders, one Mark down as it ages rule and every safety feature. Paid plans never count your variants.
How does the free trial work?
Pro and Plus have a 14-day free trial. It is offered when you reach a limit of the Free plan or open a Pro or Plus feature, not at install. The trial end date and the amount Shopify will bill are shown once when it starts and once around day 10, with no countdowns. Shopify bills the plan with your other charges, and you can change or cancel it on Shopify’s plan page.
What happens if I move to a smaller plan?
Nothing is undone behind your back. Markdown ladders are part of every plan, so a running ladder keeps its steps, and campaigns over the new limit stay live until their end date but cannot be extended.
Which languages is it in?
Fourteen: English, German, French, Spanish, Italian, Dutch, Portuguese (Brazil), Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Swedish, Danish and Polish. The app follows the language your Shopify admin is set to.
Where is my data stored?
On Mufatech’s own server with Hetzner in Germany, with daily backups on Cloudflare R2. The daily price history is kept for up to 400 days while the app is installed, so the 30-day low always has the days it needs.