Elarune merchant FAQ

Why does a section look empty after uploading the theme?

Open the section in the Shopify Theme Editor and select its product, collection, or media. Ensure chosen products are published to the Online Store channel. Empty settings render no content containers to protect store layouts.

How do I replace the Elarune identity and demo branding?

Upload your own logo in the Header and Footer sections. Ensure the Use Elarune demo signature setting is turned off. In predictive search, upload your own discovery visual or disable the hero card.

Why is a color option shown as a text label instead of a swatch?

Elarune binds to Shopify's Category Swatch data. Connect the real HEX color or swatch image under your product's variant options in Shopify Admin. Text labels serve as a resilient fallback when swatches are not configured.

Which commerce tools are built into Elarune?

Elarune includes sticky add to cart, a free shipping progress bar, a before/after comparison slider, routine bundles, in-cart upsells and quick view, so no additional app is needed for these features. Services that run outside the theme, such as product reviews or recurring billing, still require an app of your choice. See Built-in tools for setup steps.

How do I report an issue or request assistance?

Use the Elarune support portal or email [email protected]. Mufatech responds within two business days. Critical purchasing defects receive urgent triage.