Elarune support

Mufatech provides dedicated technical support for Elarune via [email protected] and our support portal.

Response commitments

We respond to all verified merchant inquiries within two business days (Monday to Friday, Europe/Istanbul time, excluding Turkish public holidays). Critical issues that inhibit customers from adding products to the cart or completing checkout receive immediate triage.

Coverage scope

• Assistance with setup and native features described in this documentation.
• Fixes for reproducible theme bugs, styling glitches, or purchasing regressions in the unmodified theme code.
• Guidance on applying theme updates safely without losing custom configurations.